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FAQ

MY CLICKER ON THE REMOTE DOES NOT WORK FOR MY IPHONE?


Check the socket on your iPhone for dust or fluff from your pocket. The tip of the plug handles the remote, and a bad connection may occur due to fluff.


WHICH PHONES WORK WITH COLOUD?

All Coloud products are designed and constructed to play sound at an ample level with most music-playing devices using a 3.5mm standard plug. We also think it is natural to include a microphone and remote, as the majority of all portable music players are also cell phones, thus we have added the functionality of a headset.

THE SOUND SOMETIMES DISAPPEARS FROM ONE SIDE OF THE HEADPHONE, WHAT’S WRONG?

The headphone is broken so please read our warranty text and see if you can use our one-year limited premium replacement warranty.